FAQ

Can I exchange or return my order?

We cannot process returns/exchanges due to customer error. Please double check your cart's contents prior to making your purchase.

Can I change the shipping address after placing an order?

No. We cannot change the shipping address after an order is placed.

What if my product is damaged?

Damaged products may be exchanged at no cost or returned for a full refund (including shipping). Please contact customer service to process your refund for damaged products via the form below.

How long will it take to receive my order?

Your order will ship in about 1 week from date of purchase, and spend 2-5 business days in transit depending on your location. Orders may be delayed in case of peak demand or inclement weather. We cannot guarantee a specific date of delivery. You will receive tracking information via email upon shipment

Where do you ship to?

We only ship within the United States and its territories.

Are your products made in the United States?

Yes, all products are 100% made in the United States and are union-printed.

Who can I contact with questions?

Please complete the form below for questions regarding merchandise.

Contact Us

Please use the form below to send us questions related to merchandise. For all other questions please visit WorkingFamilies.org.